Contact & Support

Call & WhatsApp

Speak directly with our technical support & sales team

+91 70302 78614
Mon - Sat: 9:30 AM - 6:30 PM IST
Official Email

For business inquiries, warranty claims & invoicing

info@idya.co.in
Response guaranteed within 24 hours
Mirar Technology Office

Engineering & Fulfillment Facility

Pune, Maharashtra 411041, India
Pan-India Warehousing Network
Are You Looking to Become an iDYa Dealer or Place Bulk Orders?

Explore distributor margins, pan-India supply, marketing POS kits, and institutional pricing.

Partner Portal

Submit Formal Inquiry

Have a question about our cloth dryer stands, installation, bulk orders, or warranty? Send us a message and our team will get back to you within 24 hours.

+91

Formal Inquiry Submitted Successfully!

Thank you for reaching out. Our customer support specialist will review your inquiry and contact you within 24 business hours.

Frequently Asked Questions

Common Questions Before Contacting Us

Find quick answers to common queries regarding ordering, pan-India delivery, assembly, returns, and warranty.

No, you can complete your purchase quickly via guest checkout with mobile OTP verification. However, creating an account enables real-time courier milestone tracking, order history, quick address management, and one-click warranty registration.

We accept 100% secure payments processed via Razorpay with 256-bit SSL encryption: UPI (Google Pay, PhonePe, Paytm, BHIM), Credit and Debit Cards (Visa, MasterCard, RuPay), Net Banking across 50+ banks, and Cash on Delivery (COD) on eligible pincodes up to ₹5,000.

All orders are processed and dispatched within 24 to 48 business hours from our central fulfillment center in Pune, Maharashtra. Delivery takes 2–4 business days for metro cities, 3–5 days for tier-2/3 cities, and 5–7 days for remote regional areas via our logistics partners (BlueDart, Delhivery, DTDC).

Yes! We provide special institutional pricing and volume discounts for residential societies, builders, hotels, and retail distributors. Please visit our Become a Partner (B2B) page or select "Bulk Institutional & Dealership Inquiry" in the inquiry form above.

Upon parcel dispatch, you will receive an SMS, WhatsApp alert, and email containing your courier Air Waybill (AWB) tracking number. You can also track your shipment live at any time on our Track My Order page or inside your Customer Dashboard.

We offer a 7-day doorstep replacement guarantee for any transit damage or defects at zero return pickup cost. Furthermore, every iDYa cloth drying stand is backed by a 1-year comprehensive manufacturer warranty covering structural integrity and anti-rust durability under normal household use. Review our full guidelines in Support & Policies.